FAQ
FAQ – Casa Corner
Welcome to our FAQ page! Here, you’ll find answers to the most common questions about shopping with Casa Corner. If you need further assistance, feel free to contact our support team—we’re always happy to help!
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1. Shipping & Delivery
Q: How long does shipping take?
A: Our shipping times are as follows:
• U.S. Orders: 3 to 14 business days
• International Orders: 14 to 31 business days
Q: Do you provide tracking information?
A: Yes! Tracking information will be uploaded as soon as possible after your order has been shipped. You can check your tracking details on our Order Tracking Page.
Q: Do you ship internationally?
A: Yes, we ship worldwide! International shipping times vary depending on the destination, typically taking 14 to 31 business days.
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2. Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days after delivery. Items must be unused, in original packaging, and in resellable condition.
Q: How do I request a return?
A: If you need to return an item, please contact our support team with your order details, and we’ll guide you through the process.
Q: When will I receive my refund?
A: Once we receive and inspect your returned item, refunds are processed within 5 to 7 business days. The refund will be issued to your original payment method.
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3. Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal. We will add more payment methods in the future.
Q: Can I change or cancel my order after placing it?
A: If your order has not yet shipped, we may be able to modify or cancel it. Please contact us as soon as possible to check the status of your order.
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4. General Questions
Q: How can I contact Casa Corner?
A: You can reach our customer service team via email Mevvn2024@gmail.com or our contact form on the website. We aim to respond within 24-48 hours.
Q: Do you offer discounts or promotions?
A: Yes! We frequently run special promotions and discounts. Sign up for our newsletter to stay updated on the latest deals.
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If you have any other questions, don’t hesitate to reach out to us! We’re here to make your shopping experience at Casa Corner smooth and enjoyable.